The Directorate General of Civil Aviation (DGCA) has issued new guidelines to address the chaotic situations caused by fog at Delhi airport. In the wake of over 100 flight delays, the DGCA’s standard operating procedure (SOP) now allows airlines to cancel flights that are likely to be delayed beyond three hours. Airlines are required to adhere to these guidelines immediately, with the exception of extraordinary circumstances beyond their control. The SOPs also include the provision for airlines to provide accurate real-time information regarding flight delays through various channels such as their websites, SMS/WhatsApp, and email notifications. The breakdown in coordination at Delhi airport yesterday led to frustrated passengers demanding answers from the airlines. Additionally, an IndiGo passenger attacked a pilot during the turmoil. Air India expressed regret for the disruptions caused by dense fog in north India, while Civil Aviation Minister Jyotiraditya Scindia assured steps would be taken to prevent similar circumstances in the future. Scindia emphasized that the decision to shut down operations during the fog was made with passenger safety as the top priority.
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New regulations for airlines amidst fog chaos may lead to the cancellation of delayed flights.
