Cloudflare CEO Responds to Viral Video of Employee Getting Fired
A video of an employee of US-based IT services company Cloudflare being fired over a conference call had gone viral on the Internet. The video, titled “POV: You’re about to get laid off,” shows Brittany Pietsch in a virtual meeting with HR executives at Cloudflare.
In the video, Pietsch talks about being laid off after working for three and a half months as a mid-market account executive. She mentions that some of her coworkers experienced layoffs just before her. During the call, Pietsch questions why she is being fired and expresses her frustration with the lack of explanation and the traumatic impact it has on people.
Now, Cloudflare CEO and co-founder Matthew Prince has responded to the video. Prince acknowledges that they were “far from perfect” in handling the situation and that managers should always be involved in such decisions. He emphasizes that employees should never be surprised about their performance and mentions that sometimes underperforming employees do not listen to the feedback they receive.
Prince provides an analogy, comparing the situation to a sports team where a player may not fit a particular team but can excel elsewhere. He believes it is essential to remove underperforming employees quickly so that they can find the right place for them. However, he admits that the mistake was not displaying kindness and humanity during the process.
In a recent LinkedIn post, Pietsch mentions receiving support after her video and highlights that firings like hers are common in the corporate world, indicating a larger systemic problem.
Cloudflare’s response to the viral video aims to address the issue and improve their approach to employee terminations in the future.
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